We’re all aware that some jobs are more people-related than others, but I think many people-people are mystified by the other end of the job spectrum.
I think of this spectrum as a combination of three vague groups (i.e. not discrete): Group #1 consists of people who invent, discover, or create (Engineers, Computer Programmers, Scientists, Researchers). Group #2 consists of people who work within a particular medium (Athletes, Painters, Musicians, Actors, Cooks). They may be “creative” but they are not really breaking any new ground (those who are lie somewhere between groups 1 and 2). Group #3 consists of people whose primary work involves people (Politicians, Coaches, Secretaries, Salespeople).
As a computer programmer, I deal primarily with a program compiler or interpreter which follows a strictly defined set of rules. My job is to describe to it how I want the program to function. In doing this, I am creating a functional entity: the computer program. I’ve “invented” it in the sense that I put it together from thousands of pieces and it is unique. A similar thing can be said for engineers and scientists who develop new technologies: they have discovered new ways to utilize the physical properties of something or other and they have created functionality by putting that understanding to use. These kinds of jobs involve dealing with the physical world, and therefore everything they do stems from their honest perceptions and understandings of that world. In this line of work, one cannot accomplish your task through any social or cultural methods or manipulations such as asking, begging, ordering, seducing, convincing, bribing, complaining, working out a deal, etc. You cannot “ask” a wire to transmit a signal… praying for your bridge design to hold up will not make it any stronger… you cannot “seduce” water into boiling… you cannot “bullshit” your way past a program compiler (paraphrasing Anders). As a result, this line of work requires intense conscious effort and frequent self-monitoring.
The second group are people who may work directly with physical objects and mediums, but the merits of their performance or their product is either partially subjective or subject to psychological perceptions. People such as painters, actors, and musicians produce work which is of subjective merit: some people may like it and others may hate it. It may have some “true” measure of merit, but it won’t be true for everyone. Athletes and cooks do work which is subject to people’s perceptions. Any athlete knows that psychology is an important factor, whether it is a team sport or a race. Likewise, when somebody eats food prepared by a chef, their enjoyment is partly psychological.
The third category is people who are in the “people business”. Most of what they do regards other people, and therefore their success requires them to be familiar with (consciously or subconsciously) a large amout of social skills and knowledge. This kind of work is not measureable or objective. It might be measured in dollars generated, but there are no measures which do not rely on subjective opinions. This line of work is much more instinctive, subconscious, and human than the first group’s. Many people in this line of work don’t have a calculated strategy, but rather they have developed a natural talent.
I feel that people who excel at “people” work would probably not do well in jobs on the other end of the spectrum because they are probably accustomed to relying partially on social skills and a particular personality affect in order to get their goals met. On the other hand, as much as I would like to say that programmers could be good salespeople, I don’t think that’s the case. Programmers would probably only be good at selling things to other programmer-types because we want to see different things in an ad than people-people do.